Frequently Asked Questions
Everything you need to know about shopping with Big Dogs.
How do I determine the right size for me?
We provide a comprehensive size guide on every product page. Since our apparel is designed for a comfortable, relaxed fit, we recommend measuring your favorite shirt and comparing it to our chart.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items. Simply visit our Returns Portal to start your request and receive a prepaid shipping label.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your gear sooner.
Are your graphic tees pre-shrunk?
Yes, our high-quality cotton tees are pre-shrunk during the manufacturing process to ensure they maintain their shape and fit after washing.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping costs and delivery timelines vary based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.